After checking out at a local supermarket and as I accepted my change that the check-out girl was
returning to me, I said “thank you.” She
looked at me, smiled and said, “No problem.”
Later I visited a
hardware store, looking for a new door knob for our home. I knew that they must have door knobs in that
store, but for the life of me I could not find them. Seeing a stock boy putting boxes of nails on
a shelf, I asked him if he could direct me to the right isle. After he told me, I thanked him, to which he
replied, “not a problem.”
I had been out of
the country for a few years. On coming
back home after such a long absence, one notices small changes of many kinds;
changes that might otherwise come about without being aware of them. The replacement of, “you’re welcome” as the response
to “thank you” of is one of these. As any visit to the grocery store will show you, it is now most common to say, “no problem,” instead
of “you’re welcome.” It is not a change that carries great importance, but
nevertheless, as I walked away from the stores, it left me thinking while I may
not have been exactly “welcome,” I was glad that at least I had not been a problem
to the people.
Certainly, I
understand that these two friendly people did not mean this at all. Indeed, I had
felt that their response really meant that I was welcome. It is simply that the language had changed in
my absence. English is, after all, a
living language; unlike ancient Greek which is no longer in common usage so
does not change. English is constantly
changing and being modified in its usage.
However, I would like to lament, for a few minutes, the disappearance of the words, “you are welcome.”
After thanking
someone, we may be relieved to hear that we had not been a problem to
them. After all, I have also in the
past been helped by individuals who have made it plain to me that even though
they may have helped me, I had been a
problem to them and had disrupted their day – and that they were glad to be rid
of me. Nevertheless, in my trips to the
grocery store and the hardware store, even if I had not been a problem, would
it not have been be much nicer to hear that I had been welcome for the help?
I am always sad to
see graceful words fall from common usage.
The word “Welcome” is one of these.
Even the dictionary definition is happy to read: “Received with pleasure and
hospitality…gratifying…cordially permitted to do or enjoy.” That is what it is to be welcome. The last definition is the best: “Freely
granted one’s courtesy. Used to
acknowledge an expression of gratitude.”
The word “welcome,”
as we can easily see, is really two words blended into one: “well” and “come.” The two words together were, in the early
days, reserved as a greeting for a desirable, or a pleasing guest. This was a welcome guest. But if some
guests were welcome, there were others who were not. There were others who were viewed as a problem of one kind or another.
The definition of
the word “problem” is not so enjoyable to read.
“A situation that presents difficulty…a person who is difficult to deal
with.” It is also two words (from
ancient Greek – it is not completely dead) that are put together which carries
with it the idea of throwing forth a dagger or a javelin. I have sometimes felt, when I have asked
someone for help, that he considered my petition as a dagger stuck into his
schedule that ruined his day. So, I suppose one should be grateful when we at
least are not a problem.
But how much nicer
to be welcome. “You, sir, have been to me a desirable
guest. I have received your petition
with pleasure and freely grant you my courtesy.”
Well, that may seem like that is a little much and I don’t expect to hear this, but it really is embodied in the simple phrase, “You’re welcome.”
Pleasantries and courtesies have been two victims of our modern world. They seem to us to be pretentious and pompous displays of insincerity of a past age. To be honest, much of it may have been. But it was not all artificial, and it certainly does not need to be this way. Being pleasant and being courteous demonstrates that we deem the other person as important and as worthy of our attention. Not only do they not present a problem to us, they are to us a welcome guest.
Well, that may seem like that is a little much and I don’t expect to hear this, but it really is embodied in the simple phrase, “You’re welcome.”
Pleasantries and courtesies have been two victims of our modern world. They seem to us to be pretentious and pompous displays of insincerity of a past age. To be honest, much of it may have been. But it was not all artificial, and it certainly does not need to be this way. Being pleasant and being courteous demonstrates that we deem the other person as important and as worthy of our attention. Not only do they not present a problem to us, they are to us a welcome guest.
That is why if you
should find yourself thanking me for something, I hope you will not hear the
words from me, “no problem.” I will try
to hold on to this relic of the past and respond, “You are welcome.”